We are not a mass-discount forwarding service. For irreplaceable items such as Arabia ceramics, Iittala glassware, and Artek vintage furniture, our local manager personally inspects and custom-packs every piece by hand to guarantee maximum safety during transit. We select and propose the safest and most optimal shipping option—including our discounted corporate UPS rates, DHL Express, or Finnish Postal Service (Posti)—tailored to your item's size, weight, and fragility.
【Recommended for customers looking to:】
- Buy from Finnish or EU stores that do not offer direct international shipping
- Purchase and ship items won from local auction houses (such as Helander)
- Source vintage items from Nordic marketplaces, flea market apps (Vinted/Huuto.net/Tori.fi), or eBay
- Consolidate items purchased from other European countries (Germany, UK, etc.) for combined shipping
- Arrange local pickup or payment within Finland
- Ensure fragile ceramics or furniture are shipped via secure, tracked, and insured routes
* To maintain strict safety and quality standards, we reserve the right to decline requests for extremely oversized items or goods with excessively high risk of damage during handling.
Service process
- Inform the URL for the products you want to buy
- We reply to you with quote or possiblity of buying. Free estimate!
- Pay ONLY when you accept our offer.
- After confirm your payment, we arrange to purchase(shopping) for you and then to send them to you.
Payment method
Paypal is recommended method.Another acceptable method is bank transfer as well.
Please burden fee for bank transfer and paypal at your expense.
Your expense
Purchase price(including shipping in Finland) + Our service charge + Shipping fee to your country + expense for paypal* "Charge 4 euro/ purchase" will be applied at No VAT shopping like auction and trading site
* When value of purchase(not including shipping cost) is under 30 euro, automatically we additionally charge 4 euro as minimum charge when you buy huuto.net((Finnish auction site)), tori.fi((Finnish marketplace)), vinted(online marketplace) etc.
* Expense for paypal will be varied by whole cost(Purchase price(including shipping in Finland) + Our charge + Shipping fee to your country)
* Considered that you accept expense for Paypal when you place order.
Our service charge
| item price＋total shipping cost（euro） | % |
|---|---|
| ～130 euro | Flat charge 35 euro |
| 130～300 euro | 23% |
| 301～500 euro | 21% |
| 501～1000 euro | 19% |
| 1001 euro～ | 17% |
Shipping Methods & Rates
Unless specific arrangements are requested, shipments are primarily handled via the Finnish Postal Service (Posti) or our corporate contract with UPS.Depending on the size, weight, or specific insurance requirements—such as full shipment coverage for high-value antiques, fine ceramics, or fragile art via DHL Express—we will propose the most secure and cost-effective shipping option for your package.
Actual shipping rates vary depending on total weight and package dimensions, so please contact us individually for a custom quote. We do not accept orders based on fixed shipping weight specifications.
Tracking numbers and tracking links will be provided once your package has been dispatched. Please note that tracking details are maintained by the respective carriers (Posti, UPS, or DHL) and we cannot guarantee their accuracy once in transit.
Customs Declarations & Regulations:
The declared customs value will strictly reflect the actual purchase price of the item. Requests to alter or undervalue declared amounts will not be accepted.
In compliance with Finnish export regulations, an official invoice detailing the purchase price will be enclosed with the shipment, which serves as the declared item value for customs. Under no circumstances can we accept requests to modify the invoice amount.
Return/Exchange
We are not able to exchange/return/cancel.Due to no insured service which we take, we pack carefully but we do not guarantee. But if you need insured service, we strongly recommend EMS. It will be negotiable to refund if we obviously have fault like misorder etc however you have to inform within 3 days when you receive.
Important Notes
- Condition: Antique/Vintage items may have signs of wear, fading, or minor scratches. We do not accept returns or refunds based on item condition.
- Shipping Damage: We are not responsible for damage or loss during shipping. Any insurance claims must be handled through the carrier (e.g., Posti/EMS)
- Service Nature: We are a proxy agent, not a seller. We do not guarantee the quality of the products.
Note
- Because antique items and second-hand goods may be faded, discolored, scratched due to aged deterioration, please acknowledge it before placing an order.
- Please understand that you have to wait, we handle one by one. Hoever if you prefer to take our priority service, you can tell us in advance, it'll cost 150 euro. The priority service will be applied only the service which we can handle.
- We can enqunire supplier about product you are interested without extra charge.
- Our pick-up service is available, pick-up service will be charged. About the detail, please ask.
- if you are interested in product which we have bid, the bid with highest price will be applied in accordance with general auction rule.
- In Auction house, if the bid-wanted item overlaps with another customer, it will correspond only to the customer who requested first. Please acknowledge it.
- We will carefully pack when shipping, this is why we are not acceptable to order specified by weight.
- You take care of other expanse like custom duty if needed.
- If you send email directly to our company's mail address, your email might be handled as spam mail on the server side and it may not be able to confirm on our side, therefore please contact us from the inquiry form.
- Products containing VAT (25.5% as of 2026) are price including VAT as item price.
- Due to the taxation system, we'll charge finnish VAT if we ship to EU or EEA countries.
- Information on this page will be updated without notice and the conditions at the time of application are applied.
